Question 1

Does Lodestone Art Services offer discounts?

Accepted Answer

Yes, we offer a 20% discount for veterans, active-duty military, and first responders

Question 2

What questions should I consider prior to scheduling a project?

Accepted Answer

Where are my art pieces going?
Would I like guidance in placing my art work?
How heavy is my wall art or mirror?
Does the art work need to be unpacked or unwrapped?

Lodestone can assist with all aspects of art installation. Please feel free to reach out with any questions.

Question 3

What is your typical process for working with a new customer?

Accepted Answer

We determine what the scope of work will be.
We provide a quote with the full price, no surprises and full clarity.
Once confirmed, we schedule the appointment for the work.
We call to confirm on the day before the scheduled appointment.
We call en-route on the day of the scheduled appointment.
We arrive 5 - 10 minutes early
Once we arrive, we meet and greet.
We survey the needs of the client and explain any special tasks or information.
Conduct the installation work
Keep our tools and equipment neat and tidy and away from all fragile items,  surfaces, and floors.
Once work is complete we inspect the work with the client to insure everything is perfect.
 Make adjustments as needed.
 Once the client is happy with the completed work, we accept payment.
Expect a follow-up message and review request.

FAQs

Does Lodestone Art Services offer discounts?

What questions should I consider prior to scheduling a project?

What is your typical process for working with a new customer?